GENERAL DESCRIPTION OF CLASS

The PRINT SERVICES TECHNICIAN operates and maintains computerized or conventional printing equipment to produce a variety of printed materials in a high-volume production environment within an institution of higher education.

DISTINGUISHING FEATURES

This is a single classification and not currently part of a series of classes.

DUTIES AND RESPONSIBILITIES

The duties listed below are not inclusive but characteristic of the type and level of work associated with this class. Individual positions may do all or some combination of the duties listed below and other related duties.

• Preparation. Typical tasks: instructs and advises customers on electronic print file transfers, including procedure for transfer from remote workstations to multiple file servers, and troubleshoots transfers from servers to printers. Edits the image(s) or the document(s) furnished with job orders, either following customer instructions or using judgment based on printing knowledge and experience. If instructions are unclear, the section coordinator, manager, or customer may clarify them. Corrects or enhances text and graphics by computer hand tool methods. Enters format instructions on a computer. Decides paper color, size, weight, inks and other visual job features according to job orders, either manually of through a computer. Runs test copy to decide quality. Makes any final adjustments or submits proof to customer for approval.
• Printing. Typical tasks: manipulates/enhances color balance for premium output of four- color process prints (from scans of reflective prints). Runs work in priority order and at times concurrently with multiple pieces of printing equipment. Monitors printing jobs to ensure overall job quality, making minor adjustments as needed. Merges variable data files with finished printing files. Runs multiple color jobs, adjusting equipment to meet production orders. Tests and adjusts for quality required. Accesses on-line job orders and downloads variable data files from computers. Collates, folds, staples, and otherwise finishes job following instructions or routes to other production areas for finishing. Regulates the special features of the equipment, such as booklet maker or binder.
• Record Keeping. Typical tasks: keeps time and production records and maintains daily log and tracking system.
• General. Typical tasks: identifies equipment malfunctions, and ensures system performance by providing minor equipment repair and maintenance. Keeps work area clean and safe. May help in other production areas (e.g., bindery, shipping, mail, etc.) as needed.

RELATIONSHIPS WITH OTHERS

The Print Services Technician has regular in person or telephone contact with other units (e.g., bindery, plate room, shipping, mail) to coordinate the process and ensure the timely completion of printing orders. The technician also has occasional telephone or in person contact with customers to clarify orders, with other agency staff to order supplies, and with vendors to ask for equipment service.

SUPERVISION RECEIVED

After gaining experience, the Printing Services Technician works under general supervision. Work assignments may be distributed by a section coordinator or be received directly from a customer, in a written or electronic work order. The section coordinator, manager, or customer may clarify problems encountered. Guidelines include procedures, production schedules, and employer-provided standards of production and quality control. Manuals or written directions guide the operation and maintenance of the equipment.

GENERAL INFORMATION

The Print Services Technician works primarily in a production environment typified by varying noise levels, prolonged periods of standing, occasional lifting of heavy items, and use of chemicals that require special handling and safety training.

MINIMUM QUALIFICATIONS

• Two years of experience in the operation and maintenance of high-speed industrial copiers and related equipment typically found in a small press or copy center of a printing plant.
• Familiarity with associated software and file transfer networks.