GENERAL DESCRIPTION OF CLASS
The MEDICAL AIDE assists care providers in the care of patients at a medical facility by performing simple procedures
and treatments and maintaining a safe, clean, efficiently stocked environment. Work is performed in various locations
throughout a medical facility such as examination rooms, emergency rooms, patient rooms and wards, and treatment
This is a single classification and not currently part of a series of classes.
DUTIES AND RESPONSIBILITIES
- Patient Care. Typical tasks: assists in admission process by recording patient's name, address, phone
number, age, and other personal information; takes and records vital signs such as blood pressure, pulse rate,
respiration rate, and temperature; makes appointment for patient or refers patient to medical staff for immediate
examination or treatment; records a list of patient's personal property and secures property if appropriate; transports
patient to examination or treatment room with use of wheelchair or gurney or assists patient to walk; assists patient
in undressing; assists physician or nurse with treatment or examination by passing instruments, applying or removing
bandages and dressings, holding patient in proper position for x-rays or electrocardiograph, or collecting specimens;
provides basic care such as feeding, grooming, bathing, and ambulating patients who are confined to bed; checks
food trays for proper diet; records food and liquid intake and output; gives enemas; administers noninjectable
medication under close supervision of physician or nurse; observes and reports changes in patient's conditions;
assists physician and nurse in emergency procedures such as cardiopulmonary resuscitation.
- Facility Maintenance. Typical tasks: unlocks doors at start of day; removes used and unsterile supplies
and instruments from examination or treatment rooms; stocks rooms with sterile supplies and instruments; washes
and sterilizes instruments or sends to central supply for sterilization; cleans patient rooms, wards, examination
rooms, and laboratories by mopping floors, scrubbing counters, sinks, and examination tables with disinfectant;
changes linen and makes beds; troubleshoots equipment for malfunctions; makes minor repairs or refers to repair
person; takes inventory of supplies, equipment, and instruments; orders supplies or requisitions them through unit
superior; prepares for emergency or special treatments by assembling surgical trays, draping rooms for isolation
procedures or setting up room with equipment such as oxygen tanks or cardiac fibrillator.
- Miscellaneous. Typical tasks: answers phones and responds to nonmedical questions; files and retrieves
patient's records; runs errands such as delivering specimens to labs, picking up x-rays or lab reports, or picking
up medication at pharmacy; transports equipment such as oxygen tanks to other locations within facility; assists
in postmortem care by bathing and dressing deceased patients and occasionally transports body to morgue; engraves
unit identification on instruments; assists security personnel in restraining combative patients; trains new aides.
RELATIONSHIPS WITH OTHERS
Employees in this class have daily in-person contact with physicians and nurses they are assisting and patients
for whom they are caring. Employees in this class have occasional in person contact with central supply aides and
stores clerks when ordering supplies or sending instruments for sterilization. They have occasional in person contact
with repair people when requesting service for equipment.
Employees in this class receive general supervision from a unit superior who evaluates work on a daily basis
through reports from physicians and nurses who are being assisted. Work is reviewed for quality, accuracy, timeliness,
and compliance with agency policies, guidelines, and regulations. Work is assigned verbally by a charge or shift
nurse or physician. Employees in this class use their own initiative to perform ongoing patient and facility care
once the initial assignment has been received.
Positions are primarily found in hospitals or other medical facilities. They require the willingness to work
in the environment associated with the position's location(s). Positions require the willingness to work weekends,
on-call, various shifts, or holidays. They require the willingness to maintain harmonious working relationships
with patients, staff, and coworkers. They require the willingness to stand and walk for extended periods of time.
They require the willingness to work with and around hot
steam, gases, and caustic cleaning agents.
- Six months experience providing health care support in a health care facility; OR
- Completion of a vocational
training program in a health care support area (e.g., Medical Office Assistant, Certified Nursing Assistant).
NOTE: Preference will be given to those applicants who possess a knowledge of medical terminology.