GENERAL DESCRIPTION OF CLASS
The TRAINING SPECIALIST, under the direction of an administrator or manager, acts as the agency's overall training
resource person. This position provides assessment, planning, development, delivery, and evaluation of an agency's
employee training and development function, particularly in the area of supervisory management, as well as generic
training, and organizational development activities to enhance overall agency performance.
This is a single classification and not currently part of a series of classes.
DUTIES AND RESPONSIBILITIES
- Assessment of Training Needs. Typical tasks: provides and/or develops guidelines and methods to assess
training needs; conducts agency-wide surveys to determine training needs; consults with all levels of agency management
regarding individual, unit, or organizational problems and assists in identifying training-related solutions when
appropriate, identifying specific outcomes of training, particularly in the areas of supervision and management;
chairs or participates in management committees to develop and implement training plans for the agency, region,
or unit; develops or assists in the development of curriculum to achieve agency, region, or unit goals and objectives;
monitors training plans and updates depending on changing training needs; advises management of training needs.
- Development and Delivery of Training. Typical tasks: provides technical expertise regarding training
design, methods, and techniques to agency trainers, managers, and supervisors; coordinates planning and program
development for agency technical training; designs, implements, and delivers supervisory training such as employment
interviewing and selection, performance appraisal, coaching for improved performance, discipline and grievance
handling, career development, communication skills, and group processes; designs, implements, and delivers management
training such as planning, organizing, and decision making, team building, problem solving, and group leadership;
locates outside providers of training and negotiates contracts to provide supervisory, management or other generic
training to meet agency needs; conducts train-the-trainer courses for agency trainers, supervisors, and managers
- Training Evaluation. Typical tasks: develops training evaluation criteria and methods; assists management
to develop monitoring mechanisms, such as action plans to determine the effectiveness of training; reviews out-service
training to determine its relevancy to the agency; evaluates training provided by outside contractors to ensure
it met agency needs; determines the effectiveness of agency training by reviewing written evaluations of trainee
and discussions with agency management.
- Organizational Development. Typical tasks: when requested, consults with managers and supervisors to
assist in identifying non training related organizational problems and conducts problem-solving methodologies such
as team building, Quality Circles, conflict resolution, etc.; consults with agency trainers to resolve training-related
problems and identify appropriate resources.
- Training Administration. Typical tasks: develops or assists in the development, writing, interpreting,
and monitoring of agency training policies, procedures, and manuals; coordinates and maintains systems, at times
computerized, for training records, nominations, selections, evaluations, equipment, and training facilities; may
develop or assist in the development of the training budget; may approve and monitor training expenditures; may
approve agency staff's attendance at out-service training courses.
- Miscellaneous. Typical tasks: participates in special studies and projects regarding new systems, programs,
policies, or procedures; attends training and other developmental activities and keeps current on developments
in the training field to maintain a high level of knowledge and competence.
RELATIONSHIPS WITH OTHERS
Employees in this class are in contact daily in person, by telephone, or in writing with all levels of agency
management to assess training needs, problem solve, deliver training, discuss training evaluations, and formulate
training policies. They meet in person and by telephone with outside providers of training several times per month
to discuss training courses, negotiate contracts, and evaluate results of contracted training. They also meet in
person and by telephone with agency trainers to provide technical advice. They meet monthly with counterparts from
other agencies to discuss training issues, problem solve, generate ideas, and share resources. They are in monthly
telephone or in-person contact with staff of higher educational institutions to discuss the availability of training
courses to meet agency needs.
Employees in this class receive general supervision from an administrator or manager, who assigns and reviews
work through periodic discussion with the employee, monthly reports, weekly staff meetings, review of trainees'
evaluations, and feedback from managers. Agency regulations, policies, and procedures and the writings of experts
in the training field provide the guidance necessary to carry out the duties of the class.
Employees in these positions, found throughout State government, must be willing to travel overnight throughout
the State to deliver training and attend meetings. They must be willing to lift and transport training equipment
and move and rearrange classroom furniture.
- three years of experience
as a trainer which included responsibility for assessing, planning,
delivering, and evaluating training needs in an organization; AND
- a Bachelor's degree in
Business Administration, Public Administration, Education, or Human
Resources (Personnel) Management; or three more years of pertinent