|Step 1||Step 10||Step 2||Step 3||Step 4||Step 5||Step 6||Step 7||Step 8||Step 9|
|Salary Range 23||$3048||$4654||$3195||$3347||$3506||$3672||$3857||$4039||$4232||$4434|
GENERAL DESCRIPTION OF CLASS
The PROGRAM TECHNICIAN 1 provides technical support to line staff by interpreting program policies and controlling regulations, writing and updating policy and/or work manuals, giving technical training, reviewing program operations, and writing reports of findings including recommendations for change.
This class is the first of a two-level series. It is distinguished from the higher level by the lack of the requirement for in-depth program knowledge. In addition the research projects and investigations are of more limited scope and there is limited involvement in representing the program outside the agency.
DUTIES AND RESPONSIBILITIES
Positions in this class may perform some or all of the following duties and responsibilities and may perform other associated duties.
RELATIONSHIPS WITH OTHERS
Daily in-person and telephone contact with all levels of staff within the program area or organizational section to exchange information and provide interpretation of policies and regulations. Some contact with agency executive staff to provide information. Regular contact with workers from other agencies (Federal, State, and local) to exchange information and with internal staff and the public to explain program regulations and agency policies. May periodically coordinate a branch/program review as lead reviewer.
Works under general supervision of a supervisor or manager. Uses agency and program related statutes, regulations, and other guidelines and interpretations. Consults with supervisor as necessary to obtain clarification of expected results, report on progress toward completion of assignments, confirm interpretation of regulations and policies, or seek guidance in complicated or less clearly defined areas.
Positions are found in central and remote locations throughout State government (e.g., general government agencies, human or natural resource agencies, or correctional, mental health or higher education institutions, etc.). They require the willingness to work within the environment associated with the position's location. They require the willingness to travel instate including some overnight trips.
A Bachelor's degree in Business Administration, Management, Public Administration, or field directly related to the position will substitute for two years of the required experience.
Preference in hiring may be given in a special area specific to the position opening.