GENERAL DESCRIPTION OF CLASS

The WORD PROCESSING TECHNICIAN 1 transcribes and types a variety of texts and documents on a high volume basis using automated word processing hardware and software. Positions in this class also perform a combination of duties related to word processing such as proofreading and maintenance of production records, files, indexes, manuals, and equipment.

DISTINGUISHING FEATURES

This is the first level of a three-level series. It is distinguished from the higher level by the emphasis on high volume, production typing; by the absence of the need to develop new work formats and applications to meet changing and varied user needs; and by the lack of complexity and range of text and documents produced. It is distinguished from other office support positions by the focus of the job being typed and transcription of texts and documents on a production basis and performance of other duties related to word processing activities.

DUTIES AND RESPONSIBILITIES

Allocation of positions to this class will depend on the total work performed which may include one or a combination of the duties or tasks listed below.

1. Transcription and Typing. Typical tasks: uses word processing hardware/software to transcribe and type routine forms, lists, correspondence, Administrative Rules, narrative reports, manuals, and/or manuscripts from drafts, voice recordings, or source documents in rough draft or final form. Work is performed on a high volume, production basis. Employees in this class normally use standardized formats or format documents according to instructions. In addition, employees use standardized glossaries and type styles and follow well defined guidelines and procedures in completing their work. These positions utilize and may create automatic keystroke recall capabilities to generate routine correspondence and formats and make changes to or update variables in existing glossaries. These activities are part of the day-to-day operations and are not the major focus of the job.
2. Editing, Proofreading, and Printing. Typical tasks: edits and proofreads documents produced by self or others for general clarity, punctuation, grammar, spelling, capitalization, format, and procedures commonly used in the unit; prints documents after proofreading using proper codes, printwheels, elements, and paper; transmits data to remote computers or telecopiers.
3. File, Index, Manual and Equipment Maintenance. Typical tasks: updates, combines, and purges archives, cassettes, tapes, disks, and disk indexes following established archiving programs, guidelines, and procedures; copies documents stored on floppy disks to hard disk files; changes ribbons, paper, printwheels, and elements on word processing equipment.
4. Records Maintenance. Typical tasks: records daily line count production; tallies daily line count figures of self or others into weekly, monthly, annual statistical reports; produces statistical reports by hand or through automated processes.
5. General Office Activities. Typical tasks: photocopies documents; picks up word processing work orders and delivers finished typed documents; inventories and orders word processing supplies.

RELATIONSHIPS WITH OTHERS

Employees in this class have daily in person and telephone contact with authors to clarify work orders or give and receive factual information about the work to be performed, report progress or problems, and clarify terminology.

SUPERVISION RECEIVED

Employees in this class receive general supervision and work independently in accomplishing work. Instructions are provided for unusual assignments or when assignments call for deviations from established procedures or require specific or advanced technical instruction. Instruction manuals, established guidelines and procedures, traditional practices and reference materials such as dictionaries and style manuals, are available for reference. Supervisors and lead workers review the quality and quantity of work through spot checks of documents produced, statistical production reports, and comments from authors on the quality of work.

GENERAL INFORMATION

Positions are found in central and remote locations throughout State government (e.g., general government agencies, human or natural resource agencies, correctional, mental health, or higher education institutions, hospitals, etc.). They require the willingness to work within the environment associated with the position's location.

MINIMUM QUALIFICATIONS

• One year of general office experience which includes on-the-job experience operating a computerized word processing machine, capable of complex text editing functions, in a production environment; AND
• A typing speed of at least 50 words per minute (60 WPM preferred).
• College-level courses in office technology may be substituted for up to six months of the general office experience.