|Step 1||Step 10||Step 2||Step 3||Step 4||Step 5||Step 6||Step 7||Step 8||Step 9|
|Salary Range 15||$2202||$3195||$2289||$2361||$2461||$2558||$2672||$2786||$2912||$3048|
GENERAL DESCRIPTION OF CLASS
The WORD PROCESSING TECHNICIAN 3 provides specialized or administrative support services in the operation of automated word processing and related equipment. Employees in this class develop word processing programs, procedures, and guidelines and/or train staff to use word processing equipment.
This is the third level of a three-level series. It is distinguished from the lower levels by the focus of work on operations such as identifying, analyzing, and developing word processing programs, procedures, and guidelines to increase speed and efficiency of office operations and/or training or development of training for both Word Processing Technicians and other agency staff in the use of word processing and related equipment, rather than the typing of text and documents on a production basis, or the development of routine programs and glossaries.
DUTIES AND RESPONSIBILITIES
Allocation of positions to this class will depend on the total work performed which may include one or a combination of the duties or tasks listed below.
RELATIONSHIPS WITH OTHERS
Employees in this class are in daily contact with users of the word processing equipment to train, answer technical questions, identify and develop program application at user's request, remedy equipment problems, and with repair staff or technical staff of vendor to resolve equipment problems, and improve operating efficiency.
Employees in this class receive general supervision and work independently in accomplishing work. The supervisor reviews the quality and quantity of work through spot checks of completed work such as document formats, programs produced, and statistical production reports and comments from users on the quality of work. Project related work is reviewed by the supervisor or user as needed to determine status of assignments and resolve unusual problems. Instruction manuals on the uses of equipment software/hardware and established policies and procedures are available for reference with technical assistance from hardware/software vendors available on an as needed basis.
Positions are found in central and remote locations throughout State government (e.g., general government agencies, human or natural resource agencies, correctional, mental health, or higher education institutions, hospitals, etc.). They require the willingness to work within the environment associated with the position's location.
Willing and able to occasionally work long periods at a computer terminal, and work with noisy and heated word processing equipment.